Manage Your DIDs

The DID Management section empowers you to efficiently oversee and organize all your direct dial numbers within the system. From this interface, you can easily manage existing DIDs or add new ones, assign each DID a unique alias to simplify identification, and precisely set up call flows that align with the working hours configured for each number. This ensures that calls are handled according to your business hours and policies. Additionally, the advanced call router feature lets you specify exactly how incoming calls are treated—whether you want to block persistent spam calls or send specific customer numbers directly to a dedicated call flow for personalized handling. This granular control helps streamline call routing, reduce interruptions from unwanted callers, and improve overall communication efficiency for your team.